Supporting next-generation manufacturing workflows
Manufacturing technology solutions to optimise security, sustainability, and efficiency.
Exponential-e designs and delivers fully integrated solutions to power tomorrow’s smart factories, manage complex global supply chains, and achieve safer, more flexible working environments.
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Next-generation manufacturing workflows demand next-generation IT infrastructure
The UK remains a world leader in manufacturing, with an annual output of £183 billion in 20221 , but is facing a range of new challenges, from attracting the next generation of tech-savvy talent, to managing global supply chains, and ensuring their intellectual property remains secure in an increasingly complex cyber threat landscape. In response, digital transformation continues to gather speed across the sector, with Industry 4.0, Cloud transformation, AI, and IoT devices establishing themselves as critical aspects of manufacturers’ ongoing growth.
The Exponential-e Group continues to work closely with both UK and global manufacturers to develop leading-edge infrastructure that not only helps meet today’s challenges, but is opening up a new era of flexibility, resilience, and rapid innovation for the sector as a whole.
https://www.makeuk.org/insights/publications/uk-manufacturing-the-facts--2022
Entering a new era of manufacturing
Manufacturing is highly dynamic and time-critical, and so infrastructure must evolve to support this. As it does, production and processing times can be fully optimised, with intelligent automation adding a further level of efficiency. However, this requires a new breed of IT infrastructure, with smart IoT technology providing full control and visibility of all physical assets, software-defined networking optimising network performance and resilience, and Cloud transformation enabling stress-free management of largest volumes of data (e.g. CAD files, big data projects). All this must be wrapped in a fully integrated, next-generation security ecosystem that will protect both operational and enterprise assets.
Our Manufacturing Technology Solutions
SD-WAN
The inherent complexity of modern manufacturing demands a high-level view of the entire network, with complete control of the available resources to ensure flexibility and scalability is maintained. SD-WAN provides manufacturers with this level of control, ensuring critical applications and services are available wherever and whenever they are required, while maintaining the very highest standard of data protection.
LAN, Wi-Fi and Private 5G
Seamless deployment, maximum availability, and intelligent connectivity for all devices, staff, and visitors, across all sites, to support day-to-day operations and guarantee critical applications and data are readily available. This, in turn, supports productive and efficient warehousing, with increased visibility and control of all stock.
Contact Centre as-a-Service
Customers and end users increasingly expect seamless, omnichannel customer service, which means the contact centre has, in many instances, become the focal point of customer and employee experience (CX) strategies. Exponential-e’s CCaaS solution puts all the tools customer service agents need to deliver successful resolutions at their fingertips, whether they’re working from the contact centre, at home, or on the move.
Cyber Security
increasing interconnection of physical and digital systems has created a number of new attack vectors and potential vulnerabilities that cyber criminals are already looking to exploit. In response, we deliver leading-edge security ecosystems that draw on our knowledge of IT/OT integration, the latest best practice, and the IEC 62443 standard, which addresses cyber security in operational technology.
Cloud
Cloud transformation, managed by experienced specialists who are deeply aware of the manufacturing sector’s unique challenges, opens the door to a range of AI, big data, and machine learning projects. The right public, private, or hybrid Cloud solution enables more effective, data-driven decision making about every aspect of the manufacturing process - from optimising efficiency and reducing costs to improving health & safety.
IoT
IoT technology is increasingly critical across the manufacturing sector. As a result, the underlying infrastructure must be able to support the creation, transfer, and storage of the highest volumes of data. With this foundation in place, data can be translated into actionable insights that optimise operational efficiency, onsite safety, seamless asset tracking, and full visibility of global supply chains. Exponential-e offers integrated solutions to support these developments, bringing together IT and OT to deliver secure, highly available services that offer full visibility and control of the entire manufacturing process.
Why the Exponential-e Group?
The Exponential-e Group - encompassing Exponential-e, Vysiion, and Xpertex - is a trusted partner for the manufacturing sector
and a UK leader in the development of smart places. Our collective expertise, combined with a deeply consultative approach,
allows us to design and deliver bespoke technology solutions that enable intelligent streamlining and automation across the entire manufacturing process - with the highest standards of physical safety and cyber security as critical priorities.
Our solutions utilise our self-owned, enterprise-class network as the foundation, are delivered by experts who are fully cleared to operate on-site in the most challenging environments, and backed up by a 24 / 7, UK-based Support Centre. In this way, we are able to provide organisations across the manufacturing sector with complete peace of mind as they establish new standards of efficiency, safety, and technological innovation.
View our Manufacturing brochure
Delivering the digital foundation for tomorrow’s manufacturing workflows.
Discover our full portfolio of digital innovations for Manufacturing, and how we are working with leaders across the sector to support the ongoing convergence of IT and OT, the deployment of ‘smart’ technologies, and the implementation of tomorrow’s connected workflows.
Accreditations and Frameworks
Environmental Management
Certificate number: EMS 648194
Quality Management
Certificate number: FS 545046
Business Continuity Management
Certificate number: BCMS 6073420
SOC2 - Type 2 Compliance
A SOC2 - Type2 Compliance is an internal controls report capturing how a company safeguards customer data and how well those controls are operating. These reports are issued by independent third party auditors covering the principles of Security, Availability, Confidentiality, and Privacy.

Energy Management
Certificate number: EMS 648194
Information Security Management
Certificate number: IS 545047
2017 Data Protection
Certificate number: PIMS 686040
Cloud Security
Certificate number: STAR 6073412
Service Management
Certificate number: ITMS 562540
ISO 27001
Certificate number: IS545047
PCI DSS
The PCI DSS is a set of comprehensive requirements for enhancing Network security. It is a multifaceted security standard that includes requirements for: Security management, policies and procedures, network architecture and their critical protective measures. This comprehensive standard is intended to help organisations proactively protect its Network.

The CCA Global Standard
The CCA Global Standard is a globally-recognised accreditation that acknowledges excellence in organisations’ customer service strategies, in order to develop a high standard of customer experience across all sectors, all over the world. The assessment process looks closely at a number of areas, including managing the transition to new working models, agent wellbeing, monitoring and analytics, and the overall customer journey.

ISO 27001
Certificate: IS545047
SOC2 - Type 2 Compliance
A SOC2 - Type2 Compliance is an internal controls report capturing how a company safeguards customer data and how well those controls are operating. These reports are issued by independent third party auditors covering the principles of Security, Availability, Confidentiality, and Privacy.

The CCA Global Standard
The CCA Global Standard is a globally-recognised accreditation that acknowledges excellence in organisations’ customer service strategies, in order to develop a high standard of customer experience across all sectors, all over the world. The assessment process looks closely at a number of areas, including managing the transition to new working models, agent wellbeing, monitoring and analytics, and the overall customer journey.

PCI DSS
The PCI DSS is a set of comprehensive requirements for enhancing Network security. It is a multifaceted security standard that includes requirements for: Security management, policies and procedures, network architecture and their critical protective measures. This comprehensive standard is intended to help organisations proactively protect its Network.

Rolling 3 month average. Industry average: 17
Our commitment to delivering excellence
The world’s first real-time NPS - part of our longstanding customer service promise.
Through our own customer service platform, our customers are able to give us feedback quickly and easily, with a click of a button. Our Customer Support teams are immediately notified of feedback so they can respond instantly, in order to quickly closing the loop on any feedback that is less than excellent.
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Start Your Smart Factory IT Strategy
Partner with our manufacturing specialists to evaluate the right digital transformation roadmap for your facility. From seamless connectivity and rock-solid security, to intelligent automation and enhanced employee experience - let's shape the future of your operations.
Contact Sales: 0845 470 4001
Service & Support: 0800 130 3365
London Head Office
Manchester Office
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