Carrier‑Class UK Business Network
Secure, Resilient, Cloud‑Ready Connectivity.
Our self-owned fibre network powers business‑only WAN, VPLS and cloud services across 200+ PoPs and 34 global data centres - engineered for ultra‑low latency, full SLA, 24 / 7 support and uncompromised security.
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Proven Network Leadership and Global Reach
Exponential-e is a well-established leader in UK networking, having launched the world-first Virtual Private LAN (VPLS) in 2006. We continue to make considerable investments in our own network, which now provides coverage to over 90% of UK businesses, with 79,000 on-net postcodes in London alone.
We maintain 200+ points of presence across the UK, US and mainland Europe, with presence in 34 world-class data centres in the UK and four more globally, carrying data for some of the UK’s most heavily regulated and data-intensive industries, all of whom demand the highest standards of control, visibility, and security.
Your Cloud is only as good as your network
Our network is business-only, meaning it meaning it is not constrained by consumer traffic, allowing multiple services to be seamlessly delivered over a single connection - from Cloud and voice services to business internet and multi-site corporate WANs, with ample scope to support the next generation of SaaS, Big Data, AI, and IoT projects.
Carrier-class resilience and reliability - Built on a high-capacity ethernet core and Layer 2 VPLS technology.
Bandwidth management - Web-based monitoring and control of all network traffic, with no need to make costly investments in external appliances.
Network monitoring and control - Real-time location and device reporting, including bandwidth throughput, latency, and jitter.
Optimised for the Cloud - Advanced hypervisor virtualisation capabilities support a seamless migration from legacy infrastructure.
A single, end-to-end SLA - In contrast to many other providers, we provide a single SLA, guaranteeing consistent performance and resolution times.
24 / 7 x 365 support - Our UK-based Service Desk works constantly to proactively maximise performance, security, and uptime.
Network Reach
Our network continues to evolve in response to our customers’ business goals, with major metro-hubs in London, Birmingham, Manchester, Leeds, Bristol, Glasgow and Edinburgh.
Accreditations
Environmental Management
Certificate number: EMS 648194
Quality Management
Certificate number: FS 545046
Business Continuity Management
Certificate number: BCMS 6073420
SOC2 - Type 2 Compliance
A SOC2 - Type2 Compliance is an internal controls report capturing how a company safeguards customer data and how well those controls are operating. These reports are issued by independent third party auditors covering the principles of Security, Availability, Confidentiality, and Privacy.
SafeContractor
Alcumus SafeContractor is recognised by 35,000 contractors and 480 leading brands as clear proof of an organisation’s commitment to best practice in health & safety and operating in a truly ethical manner.
Energy Management
Certificate number: EMS 648194
Information Security Management
Certificate number: IS 545047
2017 Data Protection
Certificate number: PIMS 686040
Cyber Essentials Plus
Cyber Essentials is a Government-backed and industry supported scheme that helps businesses to protect themselves against the ever growing threat of cyber attacks.
SafeContractor
Alcumus SafeContractor is recognised by 35,000 contractors and 480 leading brands as clear proof of an organisation’s commitment to best practice in health & safety and operating in a truly ethical manner.
Cloud Security
Certificate number: STAR 6073412
Service Management
Certificate number: ITMS 562540
ISO 27001
Certificate number: IS545047
PCI DSS
The PCI DSS is a set of comprehensive requirements for enhancing Network security. It is a multifaceted security standard that includes requirements for: Security management, policies and procedures, network architecture and their critical protective measures. This comprehensive standard is intended to help organisations proactively protect its Network.
The CCA Global Standard
The CCA Global Standard is a globally-recognised accreditation that acknowledges excellence in organisations’ customer service strategies, in order to develop a high standard of customer experience across all sectors, all over the world. The assessment process looks closely at a number of areas, including managing the transition to new working models, agent wellbeing, monitoring and analytics, and the overall customer journey.
Environmental Management
Certificate: EMS 648194
Quality Management
Certificate: FS 545046
Cloud
Security
Certificate: STAR 6073412
2017 Data Protection
Certificate number: PIMS 686040
Energy Management
Certificate: EMS 648194
Information Security Management
Certificate: IS 545047
Business Continuity Management
Certificate: BCMS 6073420
Service Management
Certificate: ITMS 562540
ISO 27001
Certificate: IS545047
SOC2 - Type 2 Compliance
A SOC2 - Type2 Compliance is an internal controls report capturing how a company safeguards customer data and how well those controls are operating. These reports are issued by independent third party auditors covering the principles of Security, Availability, Confidentiality, and Privacy.
SafeContractor
Alcumus SafeContractor is recognised by 35,000 contractors and 480 leading brands as clear proof of an organisation’s commitment to best practice in health & safety and operating in a truly ethical manner.
Cyber Essentials Plus
Cyber Essentials is a Government-backed and industry supported scheme that helps businesses to protect themselves against the ever growing threat of cyber attacks.
SafeContractor
Alcumus SafeContractor is recognised by 35,000 contractors and 480 leading brands as clear proof of an organisation’s commitment to best practice in health & safety and operating in a truly ethical manner.
The CCA Global Standard
The CCA Global Standard is a globally-recognised accreditation that acknowledges excellence in organisations’ customer service strategies, in order to develop a high standard of customer experience across all sectors, all over the world. The assessment process looks closely at a number of areas, including managing the transition to new working models, agent wellbeing, monitoring and analytics, and the overall customer journey.
PCI DSS
The PCI DSS is a set of comprehensive requirements for enhancing Network security. It is a multifaceted security standard that includes requirements for: Security management, policies and procedures, network architecture and their critical protective measures. This comprehensive standard is intended to help organisations proactively protect its Network.
Rolling 3 month average. Industry average: 17
Our commitment to delivering excellence
The world’s first real-time NPS - part of our longstanding customer service promise.
Through our own customer service platform, our customers are able to give us feedback quickly and easily, with a click of a button. Our Customer Support teams are immediately notified of feedback so they can respond instantly, in order to quickly closing the loop on any feedback that is less than excellent.
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Power Your Digital Future with a Network You Can Trust
From world-first innovations to end-to-end managed connectivity, Exponential-e’s business-only network delivers the resilience, performance and visibility that modern enterprises demand. Whether you’re optimising your Cloud strategy, securing mission-critical data, or scaling your infrastructure, our carrier-class network is built to support your ambitions. Let’s build a smarter, more connected future - together. Talk to Our Network Experts
Contact Sales: 0845 470 4001
Service & Support: 0800 130 3365
London Head Office
Manchester Office
*Calls to 0845 numbers will cost 7p p/m plus your phone company’s access charge.
All inbound and outbound calls may be recorded for training or quality purposes.
