Trusted, Certified Excellence at Exponential‑e
Leading ISO Certifications & Industry Accolades.
With ISO certifications spanning environmental management, energy efficiency, quality, security, service management and cloud assurance, Exponential‑e stands independently audited across its entire service delivery model - delivering trusted, standards‑driven performance you can rely on.
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Recognised for Organisational Resilience by BSI
Exponential‑e was honoured to be chosen by the British Standards Institution (BSI) as the embodiment of a truly resilient organisation, standing out among thousands in its global network. This accolade reflects our commitment to unwavering performance, robustness, and adaptability in every aspect of our operations.
Dive deeper into what this means - and hear from BSI experts and Exponential‑e leaders in firsthand testimony. Watch Our Resilience Story from BSI.
Accreditations
Environmental Management
Certificate number: EMS 648194
Quality Management
Certificate number: FS 545046
Business Continuity Management
Certificate number: BCMS 6073420
SOC2 - Type 2 Compliance
A SOC2 - Type2 Compliance is an internal controls report capturing how a company safeguards customer data and how well those controls are operating. These reports are issued by independent third party auditors covering the principles of Security, Availability, Confidentiality, and Privacy.
SafeContractor
Alcumus SafeContractor is recognised by 35,000 contractors and 480 leading brands as clear proof of an organisation’s commitment to best practice in health & safety and operating in a truly ethical manner.
Energy Management
Certificate number: EMS 648194
Information Security Management
Certificate number: IS 545047
2017 Data Protection
Certificate number: PIMS 686040
Cyber Essentials Plus
Cyber Essentials is a Government-backed and industry supported scheme that helps businesses to protect themselves against the ever growing threat of cyber attacks.
SafeContractor
Alcumus SafeContractor is recognised by 35,000 contractors and 480 leading brands as clear proof of an organisation’s commitment to best practice in health & safety and operating in a truly ethical manner.
Cloud Security
Certificate number: STAR 6073412
Service Management
Certificate number: ITMS 562540
ISO 27001
Certificate number: IS545047
PCI DSS
The PCI DSS is a set of comprehensive requirements for enhancing Network security. It is a multifaceted security standard that includes requirements for: Security management, policies and procedures, network architecture and their critical protective measures. This comprehensive standard is intended to help organisations proactively protect its Network.
The CCA Global Standard
The CCA Global Standard is a globally-recognised accreditation that acknowledges excellence in organisations’ customer service strategies, in order to develop a high standard of customer experience across all sectors, all over the world. The assessment process looks closely at a number of areas, including managing the transition to new working models, agent wellbeing, monitoring and analytics, and the overall customer journey.
Environmental Management
Certificate: EMS 648194
Quality Management
Certificate: FS 545046
Cloud
Security
Certificate: STAR 6073412
2017 Data Protection
Certificate number: PIMS 686040
Energy Management
Certificate: EMS 648194
Information Security Management
Certificate: IS 545047
Business Continuity Management
Certificate: BCMS 6073420
Service Management
Certificate: ITMS 562540
ISO 27001
Certificate: IS545047
SOC2 - Type 2 Compliance
A SOC2 - Type2 Compliance is an internal controls report capturing how a company safeguards customer data and how well those controls are operating. These reports are issued by independent third party auditors covering the principles of Security, Availability, Confidentiality, and Privacy.
SafeContractor
Alcumus SafeContractor is recognised by 35,000 contractors and 480 leading brands as clear proof of an organisation’s commitment to best practice in health & safety and operating in a truly ethical manner.
Cyber Essentials Plus
Cyber Essentials is a Government-backed and industry supported scheme that helps businesses to protect themselves against the ever growing threat of cyber attacks.
SafeContractor
Alcumus SafeContractor is recognised by 35,000 contractors and 480 leading brands as clear proof of an organisation’s commitment to best practice in health & safety and operating in a truly ethical manner.
The CCA Global Standard
The CCA Global Standard is a globally-recognised accreditation that acknowledges excellence in organisations’ customer service strategies, in order to develop a high standard of customer experience across all sectors, all over the world. The assessment process looks closely at a number of areas, including managing the transition to new working models, agent wellbeing, monitoring and analytics, and the overall customer journey.
PCI DSS
The PCI DSS is a set of comprehensive requirements for enhancing Network security. It is a multifaceted security standard that includes requirements for: Security management, policies and procedures, network architecture and their critical protective measures. This comprehensive standard is intended to help organisations proactively protect its Network.
Frameworks
G-Cloud 13
APPROVED SUPPLIER: RM1557.13
Purchase cloud-based computing services such as hosting, software and cloud support, including many off-the-shelf, pay-as-you-go cloud solutions.
RM1043.8 Digital Outcomes (DOS) v6
APPROVED SUPPLIER: RM1043.8A route to market to access agile development and user-centred design services to accelerate innovation within the public sector.
RM1043.8
Digital Outcomes (DOS) v6
FGigabit Capable Connectivity DPS
APPROVED SUPPLIER: RM6095
Offers fibre optic infrastructure services, such as broadband connectivity and infrastructure build that can be used by all UK public sector bodies.
RM6095
Gigabit Capable Connectivity DPS
APPROVED SUPPLIER: RM6094
Emerging technology products including Internet of Things (IoT), AI and automation, simulated environments, wearables and new improvements in security.
RM6094
SPARK DPS
APPROVED SUPPLIER: RM3764.3 CYBER SECURITY SERVICES 3 DPS
Two distinct routes to finding pre-qualified suppliers who offer a range of cyber security services.
RM3764.3
Cyber Security Services 3 DPS
HSCN Access Services DPS
APPROVED SUPPLIER: RM3825
Access to the Health and Social Care Network (HSCN) for data sharing. Including support for transition and implementation.
RM3825
HSCN DPS
Technology Services 3
APPROVED SUPPLIER: RM6100
Technology Services 3 will continue to cover traditional Information and Communication Technology (ICT) services, from strategy through to transition and operational deployment.
RM6100
Technology Services 3
RM6116 Network Services 3
APPROVED SUPPLIER: RM6116
Provides public sector buyers with options to procure a wide range of technologies and solutions, either via Direct Award or Further Competition
RM6116
Network Services 3
FSQS (Financial Services Qualification System)
FSQS (Financial Services Qualification System) is a community of financial institutions including banks, building societies, insurance companies and investment services, collaborating to agree a single standard for managing the increasing complexity of third and fourth-party information needed to demonstrate compliance to regulators, policies, and governance controls.
Exponential-e has satisfied all requirements to become fully registered on the FSQS, demonstrating our commitment and credentials to the financial sector.
Rolling 3 month average. Industry average: 17
Our commitment to delivering excellence
The world’s first real-time NPS - part of our longstanding customer service promise.
Through our own customer service platform, our customers are able to give us feedback quickly and easily, with a click of a button. Our Customer Support teams are immediately notified of feedback so they can respond instantly, in order to quickly closing the loop on any feedback that is less than excellent.
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