Preparing for the PSTN switch-off in 2027
Hands-on support to ensure a seamless transition to IP-based communications.
In 2018, BT Openreach announced that the Public Switched Telephone Network (PSTN) would be retired in favour of Internet Protocol (IP)-based alternatives by January 2027. Legacy PSTN solutions are therefore being phased out, which means solutions that depend on these connections will need to have an alternative in place before the final switch-off. With 33% of large organisations reliant on the PSTN and ISDN networks to some extent , it is imperative that those affected by the switch-off establish an alternative communications solution.
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Why are PSTN services being phased out?
The copper network has long served as the foundation of telephony across the UK. However, it has become increasingly difficult to maintain. Furthermore, compared to newer technologies, its limitations with regard to security, reliability, and bandwidth have become increasingly clear.
What advantages will
IP-based communications like VoIP, SoGEA, and FTTP, and offer?
IP-based solutions can be scaled up or down as necessary, without additional hardware needing to be deployed.
How will the stop-sell affect you?
As part of the transition to all-IP services, BT have instituted a stop-sell of new WLR services, which took place on September 5th, 2023. As a result, no new deployments of these services will take place, which means you must be aware of the alternatives and develop your VoIP phone system accordingly.
As the FTTP priority exchange stop-sell is rolled out in specific regions, FTTP will be the only option available. In regions where this is not yet the case, transitional solutions - such as SoGEA - will be available from your VoIP provider instead.
How Exponential-e can help you prepare
Exponential-e is here to provide expert advice, hands-on support, and a comprehensive range of IP-based voice solutions - including, FTTP, SoGEA, and VoIP phone systems - throughout the PSTN switch-off process. Our teams will work closely with you, taking the time to understand your current voice solutions, how the switch-off will affect you, and which solutions will best serve your requirements, both now and in the future.
A UK pioneer of next-generation connectivity
Connectivity has always been a foundational part of how Exponential-e continues to deliver our innovations across the UK. We have spent more than twenty years developing our own carrier-class, business only fibre network, allowing us to deliver the very highest standards of performance, reliability, and availability, with connections to over 90% of UK businesses and the most robust SLA’s.
Why Exponential-e?
The Exponential-e Group - consisting of Exponential-e, Vysiion, and Xpertex - is a leading British innovator in cyber security, with more than twenty years’ experience delivering fully integrated solutions to organisations across the most challenging sectors, including Defence, Government, Finance, Healthcare, and CNI. Drawing on this wide-ranging experience and deep expertise from across the entire Group, to deliver secure-by-design systems, suitable for the most complex operations across multiple domains.
Which voice solution is right for you?
FTTP | SoGEA | SoADSL |
|---|---|---|
A full-fibre, high-performance broadband solution that offers speeds of up to 1GBPS and the highest levels of resilience, currently being rolled out to 1.5 million sites by 2026. | Access ethernet services without a phone line, offering the same performance as traditional FTTC connections or greater. | An all-IP version of copper-to-copper broadband, only offered as a transitional product for sites with copper connections until fibre connectivity is fully available in that area. |
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This brochure offers an in-depth exploration of Exponential-e’s entire UC and CC ecosystems, all of which we deliver in bespoke combinations to optimise your internal and external communication strategies.
Our commitment to delivering excellence
Rolling 3 month average. Industry average: 17
Our commitment to delivering excellence
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Through our own customer service platform, our customers are able to give us feedback quickly and easily, with a click of a button. Our Customer Support teams are immediately notified of feedback so they can respond instantly, in order to quickly closing the loop on any feedback that is less than excellent.
Accreditations and Frameworks
Environmental Management
Certificate number: EMS 648194
Quality Management
Certificate number: FS 545046
Business Continuity Management
Certificate number: BCMS 6073420
SOC2 - Type 2 Compliance
A SOC2 - Type2 Compliance is an internal controls report capturing how a company safeguards customer data and how well those controls are operating. These reports are issued by independent third party auditors covering the principles of Security, Availability, Confidentiality, and Privacy.
SafeContractor
Alcumus SafeContractor is recognised by 35,000 contractors and 480 leading brands as clear proof of an organisation’s commitment to best practice in health & safety and operating in a truly ethical manner.
Energy Management
Certificate number: EMS 648194
Information Security Management
Certificate number: IS 545047
2017 Data Protection
Certificate number: PIMS 686040
Cyber Essentials Plus
Cyber Essentials is a Government-backed and industry supported scheme that helps businesses to protect themselves against the ever growing threat of cyber attacks.
SafeContractor
Alcumus SafeContractor is recognised by 35,000 contractors and 480 leading brands as clear proof of an organisation’s commitment to best practice in health & safety and operating in a truly ethical manner.
Cloud Security
Certificate number: STAR 6073412
Service Management
Certificate number: ITMS 562540
ISO 27001
Certificate number: IS545047
PCI DSS
The PCI DSS is a set of comprehensive requirements for enhancing Network security. It is a multifaceted security standard that includes requirements for: Security management, policies and procedures, network architecture and their critical protective measures. This comprehensive standard is intended to help organisations proactively protect its Network.
The CCA Global Standard
The CCA Global Standard is a globally-recognised accreditation that acknowledges excellence in organisations’ customer service strategies, in order to develop a high standard of customer experience across all sectors, all over the world. The assessment process looks closely at a number of areas, including managing the transition to new working models, agent wellbeing, monitoring and analytics, and the overall customer journey.
Environmental Management
Certificate: EMS 648194
Quality Management
Certificate: FS 545046
Cloud
Security
Certificate: STAR 6073412
2017 Data Protection
Certificate number: PIMS 686040
Energy Management
Certificate: EMS 648194
Information Security Management
Certificate: IS 545047
Business Continuity Management
Certificate: BCMS 6073420
Service Management
Certificate: ITMS 562540
ISO 27001
Certificate: IS545047
SOC2 - Type 2 Compliance
A SOC2 - Type2 Compliance is an internal controls report capturing how a company safeguards customer data and how well those controls are operating. These reports are issued by independent third party auditors covering the principles of Security, Availability, Confidentiality, and Privacy.
SafeContractor
Alcumus SafeContractor is recognised by 35,000 contractors and 480 leading brands as clear proof of an organisation’s commitment to best practice in health & safety and operating in a truly ethical manner.
Cyber Essentials Plus
Cyber Essentials is a Government-backed and industry supported scheme that helps businesses to protect themselves against the ever growing threat of cyber attacks.
SafeContractor
Alcumus SafeContractor is recognised by 35,000 contractors and 480 leading brands as clear proof of an organisation’s commitment to best practice in health & safety and operating in a truly ethical manner.
The CCA Global Standard
The CCA Global Standard is a globally-recognised accreditation that acknowledges excellence in organisations’ customer service strategies, in order to develop a high standard of customer experience across all sectors, all over the world. The assessment process looks closely at a number of areas, including managing the transition to new working models, agent wellbeing, monitoring and analytics, and the overall customer journey.
PCI DSS
The PCI DSS is a set of comprehensive requirements for enhancing Network security. It is a multifaceted security standard that includes requirements for: Security management, policies and procedures, network architecture and their critical protective measures. This comprehensive standard is intended to help organisations proactively protect its Network.
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