Healthcare IT Solutions
Empowering health and social care staff to deliver a seamless multi-channel experience.
Exponential-e offers healthcare IT solutions that encompass critical infrastructure, Unified Communications and Remote Access, along with our Health and Social Care Network (HSCN) for secure connectivity, maximising the sector’s flexibility and agility. Our solutions maintain effective workflows and ensure all data security and compliance requirements are met, resulting in a great experience for anyone engaging with health and social care services.
Connect with us
By intelligently integrating Cloud technologies, Unified Communications, Contact Centre, applications and software-defined digital platforms,
Exponential-e efficiently delivers healthcare IT solutions and critical infrastructure that meet the most stringent requirements in terms of connectivity, data security, scalability, resilience, and a high-quality user experience.
Data Security
Scalability
Resilience
User Experience
Our Broadworks Unified Communications platform (UC Health), Contact Centre, Microsoft Teams Calling and Remote Access Solution (HSCN Working From Home) are based on the principle of ‘healthcare without boundaries’, with HSCN-connected organisations enjoying a flexible, scalable environment that enhances the productivity of staff, administrators and key workers alike, while ensuring all security and compliances requirements are met - with the patient experience at the centre of everything.
Drawing on the rich Open Architecture and Application Programming Interface (API) we can deliver flexible, high-performance healthcare IT solutions, including streamlined Electronic Patient Records (EPR) workflows, with one-time data entry and automated reporting and contact management.
Our solution fully integrates with the likes of EMIS and SystmOne for seamless handling of EPRs for increased productivity and is built on the industry-leading Cisco BroadWorks UCaaS platform, Microsoft Teams Calling and Contact Centre Services powered by our own high-performance network for optimal speed, minimal latency, and unparalleled resilience. This guarantees a truly futureproof solution, with UK-based support, regular updates and patching, ensuring the healthcare sector can continue to maintain an exceptional standard of care.
Meeting your business objectives
It is more important than ever that health and social care organisations are able to offer a range of options for getting in touch, while ensuring this does not impact staff’s overall productivity and morale. Our UC Health platform and HSCN Working From Home solution were both designed with this in mind, allowing organisations to adopt a ‘clinician first’ model and implement the delivery of tele-medicine. In turn, this opens up opportunities to:
PACS Services
Fully-integrated solutions for leading-edge digital pathology
Secure, scalable critical infrastructure for Picture Archiving and Communication Systems, delivered as a managed service by experts in healthcare IT to power the development of cutting-edge digital pathology initiatives.
Why Exponential-e
With a vision to ‘connect, protect and transform’ healthcare, Exponential-e is already deeply invested in the sector, with our network currently powering more than 65% of NHS organisations across London. Since 2016, we have been breaking down the barriers between GP, MHT and Acute services with our extensive range of enabling healthcare IT solutions, supported by:
A secure, well-established network.
Our own network powers all our solutions and offers the freedom to securely interconnect on- and off-premise systems, for critical infrastructure that combines exceptional performance with optimal scalability and security.
A comprehensive range of accreditations.
With nine ISOs and full HSCN Stage 3 compliance in place, you can enjoy complete peace-of-mind that all patient data is stored, secured and managed appropriately.
Best value
With the healthcare sector challenged to do more with their available budgets than ever before, our solutions are designed with full cost control in mind.
Transparency and contractual flexibility
We offer predictable cost models, and are fully compliant with all applicable government standards, policies and assurance models.
Smooth deployments and ongoing support.
Having enabled numerous healthcare organisations to successfully adapt to a distributed workforce, we bring this expertise to every project we undertake, guaranteeing a smooth transition.
Accreditations and Frameworks
Environmental Management
Certificate number: EMS 648194
Quality Management
Certificate number: FS 545046
Business Continuity Management
Certificate number: BCMS 6073420
SOC2 - Type 2 Compliance
A SOC2 - Type2 Compliance is an internal controls report capturing how a company safeguards customer data and how well those controls are operating. These reports are issued by independent third party auditors covering the principles of Security, Availability, Confidentiality, and Privacy.
SafeContractor
Alcumus SafeContractor is recognised by 35,000 contractors and 480 leading brands as clear proof of an organisation’s commitment to best practice in health & safety and operating in a truly ethical manner.
Energy Management
Certificate number: EMS 648194
Information Security Management
Certificate number: IS 545047
2017 Data Protection
Certificate number: PIMS 686040
Cyber Essentials Plus
Cyber Essentials is a Government-backed and industry supported scheme that helps businesses to protect themselves against the ever growing threat of cyber attacks.
SafeContractor
Alcumus SafeContractor is recognised by 35,000 contractors and 480 leading brands as clear proof of an organisation’s commitment to best practice in health & safety and operating in a truly ethical manner.
Cloud Security
Certificate number: STAR 6073412
Service Management
Certificate number: ITMS 562540
ISO 27001
Certificate number: IS545047
PCI DSS
The PCI DSS is a set of comprehensive requirements for enhancing Network security. It is a multifaceted security standard that includes requirements for: Security management, policies and procedures, network architecture and their critical protective measures. This comprehensive standard is intended to help organisations proactively protect its Network.
The CCA Global Standard
The CCA Global Standard is a globally-recognised accreditation that acknowledges excellence in organisations’ customer service strategies, in order to develop a high standard of customer experience across all sectors, all over the world. The assessment process looks closely at a number of areas, including managing the transition to new working models, agent wellbeing, monitoring and analytics, and the overall customer journey.
Environmental Management
Certificate: EMS 648194
Quality Management
Certificate: FS 545046
Cloud
Security
Certificate: STAR 6073412
2017 Data Protection
Certificate number: PIMS 686040
Energy Management
Certificate: EMS 648194
Information Security Management
Certificate: IS 545047
Business Continuity Management
Certificate: BCMS 6073420
Service Management
Certificate: ITMS 562540
ISO 27001
Certificate: IS545047
SOC2 - Type 2 Compliance
A SOC2 - Type2 Compliance is an internal controls report capturing how a company safeguards customer data and how well those controls are operating. These reports are issued by independent third party auditors covering the principles of Security, Availability, Confidentiality, and Privacy.
SafeContractor
Alcumus SafeContractor is recognised by 35,000 contractors and 480 leading brands as clear proof of an organisation’s commitment to best practice in health & safety and operating in a truly ethical manner.
Cyber Essentials Plus
Cyber Essentials is a Government-backed and industry supported scheme that helps businesses to protect themselves against the ever growing threat of cyber attacks.
SafeContractor
Alcumus SafeContractor is recognised by 35,000 contractors and 480 leading brands as clear proof of an organisation’s commitment to best practice in health & safety and operating in a truly ethical manner.
The CCA Global Standard
The CCA Global Standard is a globally-recognised accreditation that acknowledges excellence in organisations’ customer service strategies, in order to develop a high standard of customer experience across all sectors, all over the world. The assessment process looks closely at a number of areas, including managing the transition to new working models, agent wellbeing, monitoring and analytics, and the overall customer journey.
PCI DSS
The PCI DSS is a set of comprehensive requirements for enhancing Network security. It is a multifaceted security standard that includes requirements for: Security management, policies and procedures, network architecture and their critical protective measures. This comprehensive standard is intended to help organisations proactively protect its Network.
Rolling 3 month average. Industry average: 17
Our commitment to delivering excellence
The world’s first real-time NPS - part of our longstanding customer service promise.
Through our own customer service platform, our customers are able to give us feedback quickly and easily, with a click of a button. Our Customer Support teams are immediately notified of feedback so they can respond instantly, in order to quickly closing the loop on any feedback that is less than excellent.
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Transform Healthcare Infrastructure with Trusted Expertise
Exponential‑e powers over 65% of NHS organisations in London, delivering secure, scalable digital foundations - backed by Stage 3 HSCN compliance, full ISO certification, and a unified platform combining cloud, networking, and unified communications
Contact Sales: 0845 470 4001
Service & Support: 0800 130 3365
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