Cisco Webex
A single, fully integrated Cloud collaboration platform for next-generation workflows, delivered as a fully managed service.
Transform Your Collaboration
Bringing tomorrows
innovation to life
In today’s interconnected world, employees are operating from the office, at home, and on the move. That means, the kind of collaboration that brings tomorrow’s innovations to life depends on a new breed of platform - one that enables employees to effortlessly collaborate with colleagues, partners, and customers from anywhere, while maintaining the very highest standard of cyber security.
Cisco Webex - delivered as a managed service by Exponential-e, offers an end-to-end solution to these challenges, making all the tools employees need to deliver their best available through a single platform, powered by Exponential-e’s industry-leading voice infrastructure.
Complete control and flexibility
Our Unified Communications as-a-Service (UCaaS) solution sits at the heart of Exponential-e’s homogenous core network, delivering a resilient and reliable service to your business. With end-to-end visibility when using our connectivity, you enjoy complete peace-of-mind that your communications will always be completely effortless - across every location, through every channel. Scale users up or down, as required, and deploy permissions and tools on a per-user basis.
Secure, seamless collaboration
anytime, anywhere
A fully integrated suite of collaboration tools
A fully integrated suite of collaboration tools
Calling, messaging, meeting, file sharing, whiteboarding
all through a single, highly intuitive platform.
True, omnichannel collaboration
True, omnichannel collaboration
Bring together chat, email, and voice,
combined with full CRM integration.
Seamless integration with Microsoft Teams
Seamless integration with Microsoft Teams
Enjoy the benefits of integrated Webex Teams, making use of both platforms’ full range of capabilities however best suits you.
World-class data security
World-class data security
Enterprise-grade encryption guarantees the integrity of your data,
at rest and in transit, providing your teams with complete peace of mind as they work.
Why consider Cisco Webex as a managed service from Exponential-e?
Exponential-e has been developing our voice infrastructure for more than twenty years, and has worked closely with organisations at all levels, across a range of sectors, to develop next-generation workflows, including throughout COVID-19 and the resulting move to remote working. We will work closely with your own teams to ensure Webex integration with your wider infrastructure is completely seamless, with minimal disruption or security risks, so you can start making full use of its capabilities at the earliest opportunity. And once the deployment process is complete, we will continue managing Webex for Business platform in the background, freeing your own IT teams to focus on business-critical tasks.
Trusted by
This brochure offers an in-depth exploration of Exponential-e’s entire UC and CC ecosystems, all of which we deliver in bespoke combinations to optimise your internal and external communication strategies.
Our commitment to delivering excellence
Rolling 3 month average. Industry average: 17
Our commitment to delivering excellence
The world’s first real-time NPS - part of our longstanding customer service promise.
Through our own customer service platform, our customers are able to give us feedback quickly and easily, with a click of a button. Our Customer Support teams are immediately notified of feedback so they can respond instantly, in order to quickly close the loop on any feedback that is less than excellent.
Accreditations and Frameworks
Environmental Management
Certificate number: EMS 648194
Quality Management
Certificate number: FS 545046
Business Continuity Management
Certificate number: BCMS 6073420
SOC2 - Type 2 Compliance
A SOC2 - Type2 Compliance is an internal controls report capturing how a company safeguards customer data and how well those controls are operating. These reports are issued by independent third party auditors covering the principles of Security, Availability, Confidentiality, and Privacy.
SafeContractor
Alcumus SafeContractor is recognised by 35,000 contractors and 480 leading brands as clear proof of an organisation’s commitment to best practice in health & safety and operating in a truly ethical manner.
Energy Management
Certificate number: EMS 648194
Information Security Management
Certificate number: IS 545047
2017 Data Protection
Certificate number: PIMS 686040
Cyber Essentials Plus
Cyber Essentials is a Government-backed and industry supported scheme that helps businesses to protect themselves against the ever growing threat of cyber attacks.
SafeContractor
Alcumus SafeContractor is recognised by 35,000 contractors and 480 leading brands as clear proof of an organisation’s commitment to best practice in health & safety and operating in a truly ethical manner.
Cloud Security
Certificate number: STAR 6073412
Service Management
Certificate number: ITMS 562540
ISO 27001
Certificate number: IS545047
PCI DSS
The PCI DSS is a set of comprehensive requirements for enhancing Network security. It is a multifaceted security standard that includes requirements for: Security management, policies and procedures, network architecture and their critical protective measures. This comprehensive standard is intended to help organisations proactively protect its Network.
The CCA Global Standard
The CCA Global Standard is a globally-recognised accreditation that acknowledges excellence in organisations’ customer service strategies, in order to develop a high standard of customer experience across all sectors, all over the world. The assessment process looks closely at a number of areas, including managing the transition to new working models, agent wellbeing, monitoring and analytics, and the overall customer journey.
Environmental Management
Certificate: EMS 648194
Quality Management
Certificate: FS 545046
Cloud
Security
Certificate: STAR 6073412
2017 Data Protection
Certificate number: PIMS 686040
Energy Management
Certificate: EMS 648194
Information Security Management
Certificate: IS 545047
Business Continuity Management
Certificate: BCMS 6073420
Service Management
Certificate: ITMS 562540
ISO 27001
Certificate: IS545047
SOC2 - Type 2 Compliance
A SOC2 - Type2 Compliance is an internal controls report capturing how a company safeguards customer data and how well those controls are operating. These reports are issued by independent third party auditors covering the principles of Security, Availability, Confidentiality, and Privacy.
SafeContractor
Alcumus SafeContractor is recognised by 35,000 contractors and 480 leading brands as clear proof of an organisation’s commitment to best practice in health & safety and operating in a truly ethical manner.
Cyber Essentials Plus
Cyber Essentials is a Government-backed and industry supported scheme that helps businesses to protect themselves against the ever growing threat of cyber attacks.
SafeContractor
Alcumus SafeContractor is recognised by 35,000 contractors and 480 leading brands as clear proof of an organisation’s commitment to best practice in health & safety and operating in a truly ethical manner.
The CCA Global Standard
The CCA Global Standard is a globally-recognised accreditation that acknowledges excellence in organisations’ customer service strategies, in order to develop a high standard of customer experience across all sectors, all over the world. The assessment process looks closely at a number of areas, including managing the transition to new working models, agent wellbeing, monitoring and analytics, and the overall customer journey.
PCI DSS
The PCI DSS is a set of comprehensive requirements for enhancing Network security. It is a multifaceted security standard that includes requirements for: Security management, policies and procedures, network architecture and their critical protective measures. This comprehensive standard is intended to help organisations proactively protect its Network.
RESOURCES
More Insights
FAQs
Cisco Webex is a comprehensive suite of collaboration tools that includes calling, meetings, messaging, webinars, events, and training, designed to facilitate communication and collaboration in professional and educational settings.
Cisco Webex offers high-quality video conferencing, cross-platform compatibility, file and desktop sharing, whiteboarding, AI-powered features, robust security, and integration with third-party apps, making it a versatile collaboration platform for businesses. Additionally, it supports large-scale events, enterprise calling, messaging, and device control for enhanced communication and productivity.
GET IN TOUCH
Delivering secure collaboration without limits, get started today.
Contact Sales: 0845 470 4001
Service & Support: 0800 130 3365
London Head Office
Manchester Office
*Calls to 0845 numbers will cost 7p p/m plus your phone company’s access charge.
All inbound and outbound calls may be recorded for training or quality purposes.