Exponential-e and Higher / Further Education
Empowering Student-Centred Digital Transformation.
Exponential-e offers IT, Cloud and Communications services that transform the role of technology in higher education, helping to maximise the ROI from IT budgets, streamline administrators’ daily work, and enable lecturers and students to learn and collaborate across a range of channels.
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Secure, Scalable & Student‑Centred Higher Education IT
By intelligently integrating Cloud technologies, Unified Communications, Contact Centre, applications and software defined digital platforms, Exponential-e delivers critical infrastructure to institutes of higher education that combines data security, scalability, resilience and a high-quality user experience - all delivered promptly, effectively and within budget, with an emphasis on student engagement and welfare.
Data Security
Scalability
Resilience
User Experience
We work closely with colleges and universities throughout the UK, helping develop their infrastructure to optimise security, scalability and performance, with a strong emphasis on cost control. With this backbone in place, IT becomes a key enabler for freeing administrators and lecturers to focus on student outcomes across higher education.
To this end, we have been instrumental in many institutions’ moves towards multi-channel engagement and learning. Our range of innovative Unified Communications and Remote Access solutions have enabled students and their lecturers to have increased accessibility and engage with each other wherever they are based, using their own devices. This provides, colleges and universities with an approach where they are now able to offer the same high standard of education their students expect, combined with the flexibility of online courses.
Meeting your business objectives
Institutes of higher education are challenged to do more with their IT budgets than ever before, which places a considerable burden on their internal teams. Partnering with Exponential-e helps mitigate these challenges, resulting in:
Why Exponential-e
Exponential-e is deeply invested in higher education sector and already acts as a trusted technology partner for organisations
such as Middlesex University and Ofsted. We channel this experience into all our customer relationships - from the initial point of contact to the entire lifecycle of the partnership - delivering:
Best value
We emphasise transparent pricing, contractual flexibility and exceptional value for money, freeing institutes of higher learning to adopt an outcome-focused approach to technology.
Cutting-edge technology
We have led the way in UK-based Cloud, Unified Communications, Call Centre and Connectivity solutions since 2002, and continue to innovate in response to our customers’ evolving needs.
A high-performance network
Our solutions are powered by our own high capacity network of data centres, for high performance, robust security and interconnectivity with on-premise infrastructure.
Stress-free deployments
Whatever combination of solutions you require, they will be deployed on time, to budget and with zero disruption to daily operations or security compromises.
Hands-on support
Our experts support team will be on hand 24 / 7 x 365, responding to any concerns and pre-empting any potential problems to avoid any disruption to the student experience.
Exponential-e & Education
Exponential-e has been a trusted, longstanding partner for numerous institutes of primary, secondary and higher education, delivering innovative solutions that enable dynamic, multi-channel learning, with zero compromise in terms of security or cost control.
Find out more in our Education Brochure.
Accreditations and Frameworks
Environmental Management
Certificate number: EMS 648194
Quality Management
Certificate number: FS 545046
Business Continuity Management
Certificate number: BCMS 6073420
SOC2 - Type 2 Compliance
A SOC2 - Type2 Compliance is an internal controls report capturing how a company safeguards customer data and how well those controls are operating. These reports are issued by independent third party auditors covering the principles of Security, Availability, Confidentiality, and Privacy.
SafeContractor
Alcumus SafeContractor is recognised by 35,000 contractors and 480 leading brands as clear proof of an organisation’s commitment to best practice in health & safety and operating in a truly ethical manner.
Energy Management
Certificate number: EMS 648194
Information Security Management
Certificate number: IS 545047
2017 Data Protection
Certificate number: PIMS 686040
Cyber Essentials Plus
Cyber Essentials is a Government-backed and industry supported scheme that helps businesses to protect themselves against the ever growing threat of cyber attacks.
SafeContractor
Alcumus SafeContractor is recognised by 35,000 contractors and 480 leading brands as clear proof of an organisation’s commitment to best practice in health & safety and operating in a truly ethical manner.
Cloud Security
Certificate number: STAR 6073412
Service Management
Certificate number: ITMS 562540
ISO 27001
Certificate number: IS545047
PCI DSS
The PCI DSS is a set of comprehensive requirements for enhancing Network security. It is a multifaceted security standard that includes requirements for: Security management, policies and procedures, network architecture and their critical protective measures. This comprehensive standard is intended to help organisations proactively protect its Network.
The CCA Global Standard
The CCA Global Standard is a globally-recognised accreditation that acknowledges excellence in organisations’ customer service strategies, in order to develop a high standard of customer experience across all sectors, all over the world. The assessment process looks closely at a number of areas, including managing the transition to new working models, agent wellbeing, monitoring and analytics, and the overall customer journey.
Environmental Management
Certificate: EMS 648194
Quality Management
Certificate: FS 545046
Cloud
Security
Certificate: STAR 6073412
2017 Data Protection
Certificate number: PIMS 686040
Energy Management
Certificate: EMS 648194
Information Security Management
Certificate: IS 545047
Business Continuity Management
Certificate: BCMS 6073420
Service Management
Certificate: ITMS 562540
ISO 27001
Certificate: IS545047
SOC2 - Type 2 Compliance
A SOC2 - Type2 Compliance is an internal controls report capturing how a company safeguards customer data and how well those controls are operating. These reports are issued by independent third party auditors covering the principles of Security, Availability, Confidentiality, and Privacy.
SafeContractor
Alcumus SafeContractor is recognised by 35,000 contractors and 480 leading brands as clear proof of an organisation’s commitment to best practice in health & safety and operating in a truly ethical manner.
Cyber Essentials Plus
Cyber Essentials is a Government-backed and industry supported scheme that helps businesses to protect themselves against the ever growing threat of cyber attacks.
SafeContractor
Alcumus SafeContractor is recognised by 35,000 contractors and 480 leading brands as clear proof of an organisation’s commitment to best practice in health & safety and operating in a truly ethical manner.
The CCA Global Standard
The CCA Global Standard is a globally-recognised accreditation that acknowledges excellence in organisations’ customer service strategies, in order to develop a high standard of customer experience across all sectors, all over the world. The assessment process looks closely at a number of areas, including managing the transition to new working models, agent wellbeing, monitoring and analytics, and the overall customer journey.
PCI DSS
The PCI DSS is a set of comprehensive requirements for enhancing Network security. It is a multifaceted security standard that includes requirements for: Security management, policies and procedures, network architecture and their critical protective measures. This comprehensive standard is intended to help organisations proactively protect its Network.
Rolling 3 month average. Industry average: 17
Our commitment to delivering excellence
The world’s first real-time NPS - part of our longstanding customer service promise.
Through our own customer service platform, our customers are able to give us feedback quickly and easily, with a click of a button. Our Customer Support teams are immediately notified of feedback so they can respond instantly, in order to quickly closing the loop on any feedback that is less than excellent.
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GET IN TOUCH
Transform Higher Education with Expert Digital Infrastructure
Partner with our higher education specialists to build curricula-ready systems that enhance learning, protect data, and stay budget-smart - delivered on time and within scope.
Contact Sales: 0845 470 4001
Service & Support: 0800 130 3365
London Head Office
Manchester Office
*Calls to 0845 numbers will cost 7p p/m plus your phone company’s access charge.
All inbound and outbound calls may be recorded for training or quality purposes.