The UK's Legal sector must contend with some of the most stringent compliance and data protection obligations in the current digital landscape. For many years, this has hindered the progress of digital transformation initiatives within firms, but in recent years, in order to meet the challenges of COVID-19, many firms have seized the opportunity to modernise cumbersome legacy systems and develop cutting-edge IT infrastructure that enables their staff to work more flexibly.
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In light of numerous dramatic shifts in the geopolitical landscape in recent months, this blog has reiterated the need for organisations across all sectors to strengthen and - if necessary - reconsider their cyber security postures, in order to prepare for the anticipated attacks by global bad actors. The legal sector is no exception, particularly as these attacks are anticipated to specifically target the most high-value data.
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Secure, scalable IT infrastructure for one of the UK's leading IP attorneys
About J A Kemp
Based in London, Oxford, and Cambridge, with international offices in Munich and Paris, J A Kemp are a leading firm of UK and European patent, design, and trademark attorneys, offering industry-leading services to a diverse range of clients.
The Challenge
World-class IT that supports the seamless delivery of legal services depends on infrastructure that is both highly available and highly secure, designed with the sector's rigorous security and compliance requirements in mind. To ensure their infrastructure provides the very highest standards of security, performance, and availability, with a consistent experience for staff across all their branches, J A Kemp selected Exponential-e as their trusted technology partner.
The Solution
Exponential-e provides the underlying connectivity between J A Kemp's three offices across the UK, supporting seamless communication and collaboration between more than two-hundred end users, secured by a centralised firewall. To further optimise the resilience of their IT infrastructure, their primary on-premises servers are complemented by dedicated backups, stored in a dedicated private Cloud in a colocation environment, with Exponential-e's data centre teams managing the hardware and firmware layers, including ongoing testing, while J A Kemp's own IT team retain full control and visibility of their VMs.
With this as the foundation, a dedicated account team work closely with the internal IT team, providing proactive monitoring and alerting to ensure any potential disruptions can be identified and resolved, with zero effect on day-to-day operations.
At the same time, J A Kemp's account team work closely with them and multiple specialists from across Exponential-e to ensure new opportunities for enhancement and optimisation can be identified and acted up as soon as they arise.
Our account team haven't just been proactive in terms of renewing what we've got. They've also helped us validate what we need and ensure our infrastructure continues to evolve as the business does.
Hemel Vaja
Head of Technology,
J A Kemp
Solution Benefits
- Proactive support from a dedicated account team, ensuring the IT infrastructure delivers the highest standards of performance, availability, and security for more than two-hundred end users.
- Highly available, highly resilient connectivity between sites in London, Oxford, and Cambridge.
- Ongoing consultation from multiple specialists, helping drive regular improvements and optimisations.
- A managed disaster recovery solution, ensuring critical data and infrastructure can be restored as quickly as possible, whenever necessary.
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