Smart Wires VPLS
Converged Cloud WAN
Secure Any‑to‑Any Layer‑2 Connectivity Everywhere.
Extend LAN simplicity and plug‑and‑play across your sites using Smart Wires VPLS. Converge voice, data and Cloud securely over one circuit, complete with end‑to‑end QoS, full control, and operational scale.
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Creating a Virtual Cloud for Any-to-any Connectivity
VPLS extends the plug-and-play functionality in the LAN across the Wide Area Network (WAN) by facilitating the creation of a completely private Layer 2 virtual Cloud to which customers can connect all of their offices in order to gain any-to-any connectivity. All services appear to be on the same LAN, regardless of location.
True Convergence Over One Connection
VPLS enables multiple services over a single access circuit, thus bringing true convergence of triple play onto the WAN and most importantly for security, keeping these services separate from each other. The core Network serves as the platform for converging services.
Exponential-e customers use the capabilities of VPLS as a building block to converge their services on our Service Creation Platform. They are then able to access services on our Network with simplicity, scalability and security.
The result: optimal quality of service.
Benefits of a VPLS-based Network
VPLS gives us a service-oriented architecture from which our customers can plug and play with a range of services: data, voice, security and cloud. We are delivering simplicity and operational efficiencies for IT heads, allowing them to focus on maximising their return on investment.
A true end-to-end SLA, including the access circuit to your site.
Low latency between sites (no router hops) and reduced complexity.
Easier virtualisation and replication, as Layer 2 Connection requires no routing.
Converge voice and data Networks on multiple VPLS Connections.
Reduced administration, for easier network planning and cost control.
Customers are free to control their own IP addressing schema and routing.
EDD provides full visibility of the circuit and 24 / 7 monitoring.
Fully supported services, with end-to-end QoS, intelligent distribution of bandwidth and six classes of service.
End-to-end QoS
VPLS technology combined with Ethernet Demarcation Devices (EDDs)
The EDDs allow us to hand off different services as separate virtual circuits across one physical circuit, enabling us to guarantee end-to-end quality of service on all of our circuits. As a result, any faults that occur can be quickly located and fixed, limiting disruption to daily activities.
Accreditations
Environmental Management
Certificate number: EMS 648194
Quality Management
Certificate number: FS 545046
Business Continuity Management
Certificate number: BCMS 6073420
SOC2 - Type 2 Compliance
A SOC2 - Type2 Compliance is an internal controls report capturing how a company safeguards customer data and how well those controls are operating. These reports are issued by independent third party auditors covering the principles of Security, Availability, Confidentiality, and Privacy.
SafeContractor
Alcumus SafeContractor is recognised by 35,000 contractors and 480 leading brands as clear proof of an organisation’s commitment to best practice in health & safety and operating in a truly ethical manner.
Energy Management
Certificate number: EMS 648194
Information Security Management
Certificate number: IS 545047
2017 Data Protection
Certificate number: PIMS 686040
Cyber Essentials Plus
Cyber Essentials is a Government-backed and industry supported scheme that helps businesses to protect themselves against the ever growing threat of cyber attacks.
SafeContractor
Alcumus SafeContractor is recognised by 35,000 contractors and 480 leading brands as clear proof of an organisation’s commitment to best practice in health & safety and operating in a truly ethical manner.
Cloud Security
Certificate number: STAR 6073412
Service Management
Certificate number: ITMS 562540
ISO 27001
Certificate number: IS545047
PCI DSS
The PCI DSS is a set of comprehensive requirements for enhancing Network security. It is a multifaceted security standard that includes requirements for: Security management, policies and procedures, network architecture and their critical protective measures. This comprehensive standard is intended to help organisations proactively protect its Network.
The CCA Global Standard
The CCA Global Standard is a globally-recognised accreditation that acknowledges excellence in organisations’ customer service strategies, in order to develop a high standard of customer experience across all sectors, all over the world. The assessment process looks closely at a number of areas, including managing the transition to new working models, agent wellbeing, monitoring and analytics, and the overall customer journey.
Environmental Management
Certificate: EMS 648194
Quality Management
Certificate: FS 545046
Cloud
Security
Certificate: STAR 6073412
2017 Data Protection
Certificate number: PIMS 686040
Energy Management
Certificate: EMS 648194
Information Security Management
Certificate: IS 545047
Business Continuity Management
Certificate: BCMS 6073420
Service Management
Certificate: ITMS 562540
ISO 27001
Certificate: IS545047
SOC2 - Type 2 Compliance
A SOC2 - Type2 Compliance is an internal controls report capturing how a company safeguards customer data and how well those controls are operating. These reports are issued by independent third party auditors covering the principles of Security, Availability, Confidentiality, and Privacy.
SafeContractor
Alcumus SafeContractor is recognised by 35,000 contractors and 480 leading brands as clear proof of an organisation’s commitment to best practice in health & safety and operating in a truly ethical manner.
Cyber Essentials Plus
Cyber Essentials is a Government-backed and industry supported scheme that helps businesses to protect themselves against the ever growing threat of cyber attacks.
SafeContractor
Alcumus SafeContractor is recognised by 35,000 contractors and 480 leading brands as clear proof of an organisation’s commitment to best practice in health & safety and operating in a truly ethical manner.
The CCA Global Standard
The CCA Global Standard is a globally-recognised accreditation that acknowledges excellence in organisations’ customer service strategies, in order to develop a high standard of customer experience across all sectors, all over the world. The assessment process looks closely at a number of areas, including managing the transition to new working models, agent wellbeing, monitoring and analytics, and the overall customer journey.
PCI DSS
The PCI DSS is a set of comprehensive requirements for enhancing Network security. It is a multifaceted security standard that includes requirements for: Security management, policies and procedures, network architecture and their critical protective measures. This comprehensive standard is intended to help organisations proactively protect its Network.
Rolling 3 month average. Industry average: 17
Our commitment to delivering excellence
The world’s first real-time NPS - part of our longstanding customer service promise.
Through our own customer service platform, our customers are able to give us feedback quickly and easily, with a click of a button. Our Customer Support teams are immediately notified of feedback so they can respond instantly, in order to quickly closing the loop on any feedback that is less than excellent.
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Secure Fully Managed VPLS Today
Unlock high-performance, secure, Layer-2 connectivity with Smart Wires VPLS. Seamlessly converge voice, data, and cloud services over a single business-grade circuit, backed by end-to-end QoS, full SLA coverage, and 24 / 7 UK support. Enjoy LAN‑style reach across your sites with enterprise-grade simplicity, visibility, and performance.
Contact Sales: 0845 470 4001
Service & Support: 0800 130 3365
London Head Office
Manchester Office
*Calls to 0845 numbers will cost 7p p/m plus your phone company’s access charge.
All inbound and outbound calls may be recorded for training or quality purposes.
