Fully Managed Microsoft Office 365
Expert Deployment, Support & Security.
Exponential‑e delivers end‑to‑end Office 365 management - from migrations and deployment to proactive monitoring and Microsoft Premier support - ensuring secure, high-performance cloud productivity under one flexible SLA.
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Why Microsoft Office 365 Managed Services?
Internal IT teams are forced to do more with their available time and resources than ever before, placing a considerable strain on their capabilities and limiting their ability to focus on critical activities. Fully managed services, delivered by a trusted technology partner offer the best of both worlds, allowing organisations to enjoy the full benefits of leading-edge platforms like Microsoft Office 365, without the need to deploy, manage and update them. The result is a secure, scalable, high-performance IT infrastructure that grows with the business.
Microsoft 365 as a fully managed service,
powered by Exponential-e
Many organisations that undertake the full management and support of their user workplace estates soon realise that the rapid changes to digital/remote worker ecosystem means that they would better benefit by working with a managed service provider like Exponential-e.
When transforming the IT estates of our customers’ environments to M365 and O365 via our professional services, we frequently review the on-going management and support activities that will be required to maintain these environments.
The M365 overall platform and its components provide customers with a wide range of benefits that can be realised through forward-thinking implementations and by extending the management and support of their estates to Exponential-e. This activity helps them to realise the benefits of partnering with the right provider, while benefitting from our exposure as:
- A Tier-1 Azure CSP and A Gold-level Microsoft partner.
- Reduced personal management activities through the implementation and management of M365 automation activities.
- A provider of Microsoft Premier Support to allow our customers to benefit from Microsoft’s elite teams of M365 and O365 support, with significantly reduced SLA times.
- The provider of next generation monitoring, reporting, and management of all key cloud platforms via our CMP.
By working closely with our customers, our business-outcome focused approach helps ensure that our customers gain the maximum value from their IT investment in M365 technologies by not having to focus their attention on the support and management of individual systems that would normally provide user workplace estates.
Utilising Microsoft Office 365 Managed Services to achieve your business objectives
Organisations have realised that the continued support and management of day-to-day products and solutions costs more to perform internally than what it does for unique MSPs like Exponential-e to perform. There is a myriad of components that are linked together to simplify the support and security of the M365 platform of products, which add significant extensions to the products that IT teams must maintain and support.
By working with Exponential-e as your Tier-1 M365 CSP, you will benefit from:
The benefits of Microsoft Office 365 Managed Services
Streamline your own management processes, providing your teams with an extra level of freedom and flexibility.
Why choose Exponential-e as your Office 365 MSP?
Exponential-e is a premier Microsoft MSP that works with and supports our customers through their digital transformation journey, to help them to transform and grow the systems that can be supported, while allowing their internal IT teams to focus on the support and management of key internal business applications and multi-cloud environments. As a result, we remain a trusted partner to work with during all stages of our customers’ M365 product transformations, as we help them to:
Identify the services that each user will require and therefore identify what M365 and O365 products are required • minimise the impact and cost of managing and supporting the M365 technologies for end users • effectively and efficiently perform the on-going support and management of their M365 environments and their hybrid cloud estates.
We maintain a Gold-level Microsoft partnership in cloud technologies.
We employ a wealth of Microsoft cloud specialists in pre-sales, managed services, and professional services.
We are a Microsoft Tier-1 level CSP.
We’ve implemented the solutions for ourselves and manage them every day.
We provide Microsoft Premier Support engineering cover for your Microsoft cloud technologies without charge.
We’re working with our customers to develop end-to-end M365 estates, with customers able to select which components they want to utilise.
Teamwork & Technology Drive Innovation
with the UK's favourite coffee retailer
When you have a strong tender, but no guarantee the team you're meeting is the team you'll be working with, there's always a concern whether things will work as planned on launch day. But this was never an issue with Exponential-e. All the way through, I had complete confidence in the team we'd be working with.
Barry Firth IT / People Services Programme Manager, Costa.
Accreditations
Environmental Management
Certificate number: EMS 648194
Quality Management
Certificate number: FS 545046
Business Continuity Management
Certificate number: BCMS 6073420
SOC2 - Type 2 Compliance
A SOC2 - Type2 Compliance is an internal controls report capturing how a company safeguards customer data and how well those controls are operating. These reports are issued by independent third party auditors covering the principles of Security, Availability, Confidentiality, and Privacy.
SafeContractor
Alcumus SafeContractor is recognised by 35,000 contractors and 480 leading brands as clear proof of an organisation’s commitment to best practice in health & safety and operating in a truly ethical manner.
Energy Management
Certificate number: EMS 648194
Information Security Management
Certificate number: IS 545047
2017 Data Protection
Certificate number: PIMS 686040
Cyber Essentials Plus
Cyber Essentials is a Government-backed and industry supported scheme that helps businesses to protect themselves against the ever growing threat of cyber attacks.
SafeContractor
Alcumus SafeContractor is recognised by 35,000 contractors and 480 leading brands as clear proof of an organisation’s commitment to best practice in health & safety and operating in a truly ethical manner.
Cloud Security
Certificate number: STAR 6073412
Service Management
Certificate number: ITMS 562540
ISO 27001
Certificate number: IS545047
PCI DSS
The PCI DSS is a set of comprehensive requirements for enhancing Network security. It is a multifaceted security standard that includes requirements for: Security management, policies and procedures, network architecture and their critical protective measures. This comprehensive standard is intended to help organisations proactively protect its Network.
The CCA Global Standard
The CCA Global Standard is a globally-recognised accreditation that acknowledges excellence in organisations’ customer service strategies, in order to develop a high standard of customer experience across all sectors, all over the world. The assessment process looks closely at a number of areas, including managing the transition to new working models, agent wellbeing, monitoring and analytics, and the overall customer journey.
Environmental Management
Certificate: EMS 648194
Quality Management
Certificate: FS 545046
Cloud
Security
Certificate: STAR 6073412
2017 Data Protection
Certificate number: PIMS 686040
Energy Management
Certificate: EMS 648194
Information Security Management
Certificate: IS 545047
Business Continuity Management
Certificate: BCMS 6073420
Service Management
Certificate: ITMS 562540
ISO 27001
Certificate: IS545047
SOC2 - Type 2 Compliance
A SOC2 - Type2 Compliance is an internal controls report capturing how a company safeguards customer data and how well those controls are operating. These reports are issued by independent third party auditors covering the principles of Security, Availability, Confidentiality, and Privacy.
SafeContractor
Alcumus SafeContractor is recognised by 35,000 contractors and 480 leading brands as clear proof of an organisation’s commitment to best practice in health & safety and operating in a truly ethical manner.
Cyber Essentials Plus
Cyber Essentials is a Government-backed and industry supported scheme that helps businesses to protect themselves against the ever growing threat of cyber attacks.
SafeContractor
Alcumus SafeContractor is recognised by 35,000 contractors and 480 leading brands as clear proof of an organisation’s commitment to best practice in health & safety and operating in a truly ethical manner.
The CCA Global Standard
The CCA Global Standard is a globally-recognised accreditation that acknowledges excellence in organisations’ customer service strategies, in order to develop a high standard of customer experience across all sectors, all over the world. The assessment process looks closely at a number of areas, including managing the transition to new working models, agent wellbeing, monitoring and analytics, and the overall customer journey.
PCI DSS
The PCI DSS is a set of comprehensive requirements for enhancing Network security. It is a multifaceted security standard that includes requirements for: Security management, policies and procedures, network architecture and their critical protective measures. This comprehensive standard is intended to help organisations proactively protect its Network.
Rolling 3 month average. Industry average: 17
Our commitment to delivering excellence
The world’s first real-time NPS - part of our longstanding customer service promise.
Through our own customer service platform, our customers are able to give us feedback quickly and easily, with a click of a button. Our Customer Support teams are immediately notified of feedback so they can respond instantly, in order to quickly closing the loop on any feedback that is less than excellent.
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Effortless Office 365 Management
Exponential‑e offers full lifecycle management of your Office 365 environment, including migrations, proactive monitoring, and 24 / 7 support with direct Microsoft Premier escalation. Whether you’re upgrading, securing, or scaling your digital workplace, our expert team delivers seamless operations under a single SLA. Request your Managed Office 365 assessment today.
Contact Sales: 0845 470 4001
Service & Support: 0800 130 3365
London Head Office
Manchester Office
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