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Software Defined Digital Platform (SD-DP)

Enabling your Digital Transformation (DX) journey.

Whatever you are trying to achieve with your Digital Transformation strategy - scale-up, improve customer engagement, speed to market, sustainability or simply re-factoring legacy applications for the cloud - Exponential-e has a DX Toolbox with the complementary skills and experience to become a vital part of your team to execute your long-term digital strategy.

Begin Your Transformation Journey

A new DX model for business

David Wang, Senior Consultant with ITCom Global LLC says:

"The Software Defined Digital Platform is made of core and edge computing & applications, SD-WAN bonded and virtualization powered networking, and service chaining security solutions. Together they forge an integrated, intelligent, agile, secured, and cost-effective Digital Transformation (DX) stack for modern enterprises and institutions."

Exponential-e's Digital Platform is exactly this - and more, as shown by our DX Blueprint below, which demonstrates our approach to designing and delivering your own digital transformation program. With your DX team and strategy in place, complemented by our resilient SD-DP infrastructure and skilled engineering team, together we can confront the challenges and issues of your DX strategy to deliver a successful business transformation.

Our DX Blueprint

Exponential-e's Digital Transformation Toolbox - Scale-up, improve customer engagement, speed to market, enable sustainability or simply re-factor legacy applications for the cloud - with our DX Toolbox.
01
This ensures your success by releasing key personnel and IT skills to focus entirely on the implementation of new systems, and to make the cultural changes necessary to successfully deliver the outcomes of your stated DX strategy.
02
These needs will range from Hybrid Cloud and Hyperconverged Infrastructure, Software-Defined Networks and Data Centres, and Citrix Cloud and VDI solutions, to GPU Cloud servers, ultra-low-cost petabyte storage capacities and support for a multitude of managed services and software applications. We can also manage other areas of risk such as corporate security, business continuity and regulatory compliance as part of the wider digital transformation model.
Only 10% of your IT staff time is focused on your Digital Transformation strategy, with 90% of their time being taken up with legacy systems.
Let Exponential-e managed those legacy systems within your infrastructure, allowing your IT team to focus on building your business, and digital transformation strategy.
Allow your IT team to focus on the DX strategy: Scale-up, improve customer engagement, speed to market, enable sustainability or simply re-factor legacy applications for the cloud - with our DX Toolbox.

Accreditations

Environmental Management
Certificate number: EMS 648194


Quality Management
Certificate number: FS 545046

Business Continuity Management
Certificate number: BCMS 6073420

SOC2 - TYPE 2 COMPLIANCE  A SOC2 - Type2 Compliance is an internal controls report capturing how a company safeguards customer data and how well those controls are operating. These reports are issued by independent third party auditors covering the principles of Security, Availability, Confidentiality, and Privacy.
SafeContractor

Energy Management
Certificate number: EMS 648194


Information Security Management
Certificate number: IS 545047

2017 Data Protection
Certificate number: PIMS 686040

Cyber Essentials Plus  Cyber Essentials is a Government-backed and industry supported scheme that helps businesses to protect themselves against the ever growing threat of cyber attacks.
HSCN - Health & Social Care Network Compliant

Cloud Security
Certificate number: STAR 6073412


Service Management
Certificate number: ITMS 562540

ISO 27001
Certificate number: IS545047

PCI DSS  The PCI DSS is a set of comprehensive requirements for enhancing Network security. It is a multifaceted security standard that includes requirements for: Security management, policies and procedures, network architecture and their critical protective measures. This comprehensive standard is intended to help organisations proactively protect its Network.
The CCA Global Standard

Environmental Management
Certificate: EMS 648194

Quality Management
Certificate: FS 545046

Cloud
Security
Certificate: STAR 6073412

2017 Data Protection
Certificate number: PIMS 686040

Energy Management
Certificate: EMS 648194

Information Security Management
Certificate: IS 545047

Business Continuity Management
Certificate: BCMS 6073420

Service Management
Certificate: ITMS 562540

ISO 27001
Certificate: IS545047

SOC2 - TYPE 2 COMPLIANCE  A SOC2 - Type2 Compliance is an internal controls report capturing how a company safeguards customer data and how well those controls are operating. These reports are issued by independent third party auditors covering the principles of Security, Availability, Confidentiality, and Privacy.
SafeContractor
Cyber Essentials Plus  Cyber Essentials is a Government-backed and industry supported scheme that helps businesses to protect themselves against the ever growing threat of cyber attacks.
HSCN - Health & Social Care Network Compliant
The CCA Global Standard
PCI DSS  The PCI DSS is a set of comprehensive requirements for enhancing Network security. It is a multifaceted security standard that includes requirements for: Security management, policies and procedures, network architecture and their critical protective measures. This comprehensive standard is intended to help organisations proactively protect its Network.

Rolling 3 month average. Industry average: 17

Our commitment to delivering excellence

The world’s first real-time NPS - part of our longstanding customer service promise.

Through our own customer service platform, our customers are able to give us feedback quickly and easily, with a click of a button. Our Customer Support teams are immediately notified of feedback so they can respond instantly, in order to quickly closing the loop on any feedback that is less than excellent.

RESOURCES

More Insights

The  Customer The customer is a central governing body that utilises the growing volumes of data generated across multiple channels to optimise the delivery of critical services across the UK, while ensuring the highest standards of security and...
In the contact centre, the customer journey is everything. Every potential point of interaction must be carefully considered, with systems and processes established to maximise the chances of a fast, satisfactory resolution....
It's often said that "You don't know what you don't know". This is especially true in the modern contact centre, where a range of different customer interactions are taking place on a near-constant basis, across a growing range of different channels....

GET IN TOUCH

Turn Strategy into Real-World Impact

The Exponential-e Digital Transformation Model provides a clear, structured pathway to future-ready operations - supporting organisations as they move from digital ambition to operational reality. Whether you're optimising infrastructure, enhancing customer experience, or preparing for sector disruption, we’ll help you execute with confidence.

Contact Sales: 0845 470 4001
Service & Support: 0800 130 3365
Contact Sales: 0845 470 4001
Service & Support: 0800 130 3365
London Head Office

100 Leman Street, London, E1 8EU

Manchester Office

1 Spinningfields, Quay Street, Manchester, M3 3JE

Sales: 0845 470 4001
Support Portal Login
Service & Support: 0800 130 3365

 

*Calls to 0845 numbers will cost 7p p/m plus your phone company’s access charge. All inbound and outbound calls may be recorded for training or quality purposes.

*Calls to 0845 numbers will cost 7p p/m plus your phone company’s access charge.
All inbound and outbound calls may be recorded for training or quality purposes.

Click here to find out more about all of Exponential-e's accreditations.
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