Call Sales: 0845 470 4001|  Call Support: 0800 130 3365 | Support Portal Login
Categories
Tags
Authors
Teams
Archives
Categories:   All Categories
Suggested keywords
x
Gareth.Hayes
Company Contact Centre

Management Information in the Contact Centre

Management-Information-in-the-Contact-Centre

How Actionable Data Drives Sales, Improves Employee Satisfaction, and Enhances the Customer Experience

One of the key components we discuss with organisations when defining their contact centre needs is their data: the data the organisation requires, the data the solution can report on, and the tools available to interpret this data.

Tags:
Workforce Management improve the customer experience Contact Centre as-a-Service enhance customer experience Actionable Data
  2355 Hits
About Us
Services
Industry
Terms
London Head Office

100 Leman Street, London, E1 8EU

Manchester Office

1 Spinningfields, Quay Street, Manchester, M3 3JE

Sales: 0845 470 4001
Support Portal Login
Service & Support: 0800 130 3365

 

*Calls to 0845 numbers will cost 7p p/m plus your phone company’s access charge. All inbound and outbound calls may be recorded for training or quality purposes.

London Head Office

100 Leman Street, London, E1 8EU

Manchester Office

1 Spinningfields, Quay Street, Manchester, M3 3JE

*Calls to 0845 numbers will cost 7p p/m plus your phone company’s access charge.
All inbound and outbound calls may be recorded for training or quality purposes.

Click here to find out more about all of Exponential-e's accreditations.
© 2025 Exponential-e Ltd. Reg. No. 04499567, Reg. Address:100 Leman Street, London E1 8EU

▲